Analysis / Operations and process improvement
Find bottlenecks in a delivery process
Measure queue time, active time and unfinished work across delivery stages to locate bottlenecks and prepare process owner investigation questions.
Operations manager · Business analyst
Bring this question into Chat
Your starting prompt.
Using [work item history], map [delivery process] from intake through completion. Calculate queue time, active time, throughput and unfinished work at each stage by [team] and [week]. Rank bottlenecks using waiting time and affected volume, then propose questions for process owners. Include reopened items and censored unfinished work; do not interpret faster completed items as proof that the full queue improved.
Copy this starting point, then replace the placeholders with your own inputs.
Method and review
Keep the assumptions visible.
Use timestamped process records with consistent stage definitions. Measure cycle time and queues, then investigate exceptions with the people who perform the work.
For this task, check
Completed work alone understates delays when old or difficult items remain unfinished.
This starting prompt has no published worked example yet. Begin with a small sample and check the calculations before relying on the result.
Before you begin
- Bring exports you are allowed to upload, or data your Workspace can already query.
- Choose the reporting period and agree what each record represents.
Work with permitted files or queryable data. Verify the result against the original records.
Take the next step
Make it your investigation.
Copy the prompt above, create or open your Workspace, and paste it into Chat. Add the inputs you have permission to use and adapt the assumptions with your agent.
Start exploringYour prompt is carried by copy and paste. Signing up does not submit it or start this work automatically.
Or start with your own agent
The setup prompt includes this public task. Your agent will help you connect when needed and use the access you approve.