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Analysis / Professional services and client delivery

Review engagement scope changes

Use Proforma to compare client requests with signed scope. Build a change register that identifies approval evidence, delivery impact and open decisions.

A starting point for

Engagement manager

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Your starting prompt.

Compare [client requests] with [signed scope] and [approved changes]. Build a scope-change register showing the requested outcome, contractual reference, evidence of approval, delivery impact and next decision. Separate clarification, agreed work and possible additional scope. Use unknown when approval or effort evidence is missing. Draft questions for the engagement owner; do not treat an email request as authorization to change commercial terms.

Copy this starting point, then replace the placeholders with your own inputs.

Method and review

Keep the assumptions visible.

Use the engagement scope, supplied evidence and delivery dates. Separate client facts from assumptions, retain source references and identify decisions that need client approval.

For this task, check

An authorized engagement owner must classify disputed requests and approve any scope or fee change.

Before you begin

  • Accessible scope documents and request history
  • Permission to review client communications

Work with permitted files or queryable data. Verify the result against the original records.

Synthetic illustrative example

See the method in practice.

Synthetic input. Illustrative output checked locally; this is not a live Proforma run or customer result. Signed scope covers one dashboard; fee changes require a signed change order. Two new requests lack an approval record.

These invented records explain the method. They are not a recorded Proforma run.

Example input · synthetic records
RequestSigned scope referenceApproval evidenceEffort estimate
R-1: dashboardSection 2, includedSigned scope v116 hours
R-2: email automationNo matching outputClient email onlyUnknown
R-3: explain chart filterDashboard documentationClient email only1 hour estimate
Illustrative output · from the sample
RequestClassificationImpactNext decision
R-1Agreed work16 hours plannedDeliver against scope
R-2Possible additional scopeEffort and fees unknownOwner to estimate and review change
R-3Possible clarification1 hour tentativeConfirm documentation coverage

Method

Compare each requested outcome with the signed output and change-control clause. Preserve original request references and distinguish evidence of a request from authority to change terms.

What the result tells you

R-2 is not authorized additional work. R-3 may fit existing documentation, but that classification needs owner review. No fee, scope or client-facing commitment is changed.

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Make it your investigation.

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