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Analysis / Revenue reconciliation

Match credit notes to refunds and invoices

Use Proforma to match credit notes to refunds and invoices. Produce credit disposition register and unsupported refund and credit exceptions from your business data.

A starting point for

Finance lead · Revenue operations manager

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Your starting prompt.

Trace credit notes issued in [period] to the original invoice and any refund or applied credit. Identify credits with no disposition, refunds with no supporting credit, and credits used more than once. Summarize amounts by currency and reason, preserving the original document chain. Treat a credit applied to future invoices differently from a cash refund and prepare exceptions for finance review.

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Method and review

Keep the assumptions visible.

Agree on identifiers, currency, periods and account mappings before comparing totals. Keep unmatched records and timing differences visible instead of forcing a match.

For this task, check

Applied credits reduce future balances and should not be counted as cash refunds.

This starting prompt has no published worked example yet. Begin with a small sample and check the calculations before relying on the result.

Before you begin

  • Uploaded exports or permitted Data covering the listed inputs

Work with permitted files or queryable data. Verify the result against the original records.

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Make it your investigation.

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