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Analysis / Customer success and renewals

Select customer advocacy candidates with evidence

Use Proforma to select customer advocacy candidates with evidence. Get evidence-based advocacy shortlist from your business data with this copyable prompt.

A starting point for

Customer success leader · Account manager

Bring this question into Chat

Your starting prompt.

Identify potential customer advocacy candidates for [program] using our supplied success milestones, feedback and relationship criteria. Show the evidence supporting each candidate and exclude accounts with unresolved critical issues under our policy. Separate strong outcomes from confirmed permission to participate. Prepare an internal shortlist and questions for account owners without drafting public claims or contacting customers until the permitted scope is established.

Copy this starting point, then replace the placeholders with your own inputs.

Method and review

Keep the assumptions visible.

Bring together contract dates, account ownership and permitted customer evidence. Use observed signals to prepare questions and follow-up, without treating a score as a customer decision.

For this task, check

Successful customer outcomes do not establish permission to use the customer’s name or feedback.

This starting prompt has no published worked example yet. Begin with a small sample and check the calculations before relying on the result.

Before you begin

  • Uploaded exports or permitted Data covering the listed inputs

Work with permitted files or queryable data. Verify the result against the original records.

Take the next step

Make it your investigation.

Copy the prompt above, create or open your Workspace, and paste it into Chat. Add the inputs you have permission to use and adapt the assumptions with your agent.

Start exploring

Your prompt is carried by copy and paste. Signing up does not submit it or start this work automatically.

Or start with your own agent

The setup prompt includes this public task. Your agent will help you connect when needed and use the access you approve.

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